Terms of Service
TERMS OF SERVICE
Last Updated: 11/11/2021
PLEASE READ THIS AGREEMENT CAREFULLY AND IN ITS ENTIRETY BECAUSE IT CONTAINS IMPORTANT INFORMATION REGARDING YOUR LEGAL RIGHTS, OBLIGATIONS, AND REMEDIES, INCLUDING VARIOUS LIMITATIONS AND EXCLUSIONS, AS WELL AS SPECIFIC PROVISIONS CONCERNING HOW ANY DISPUTES INVOLVING ANY PRODUCTS AND SERVICES AVAILABLE THROUGH THE WEBSITE WILL BE RESOLVED.
Zale Media (collectively, “We,” “Us” or “Our”).
By using any page or website, including any related mobile websites and mobile applications, as well as any membership or community areas (the “Website”), or by purchasing any products sold on the Website (“Products”) or using any services available for use or purchase through the Website (“Services”), you agree to be bound by these Terms of Service, whether or not you make a purchase, create a free user account, or register as a paid member, and whether you’re accessing the Website from a computer, tablet, mobile phone device, or other means of access.
This Agreement is a legally binding, valid, and enforceable electronic contract that contains important terms governing your use of our Website, products, and/or services. By accessing and/or using the Website, products, and/or services, or by creating a free user account and/or becoming a paid member, you accept this Agreement and consent to the terms, conditions, and notices contained or referenced herein.
Clicking “Accept” or “I Agree” or other similarly worded prompt “ By using this form” whenever presented with the option of giving your affirmative consent also signifies your acceptance and agreement to be bound by the terms of these Disclaimers.
We may add additional websites, pages, apps, products, and services as we expand our offerings, and these Terms of Service will govern those new additions when they are made public unless the service requires the execution of a separate Service Agreement or Consulting Agreement between you and Us, in which event the more specific Service Agreement or Consulting Agreement shall control.
This Agreement is subject to change by Us at any time. Any changes will be posted to this URL and will be effective as of the date of posting, as indicated by the “Last Updated” date at the top of the page.
Electronic Agreement. This Agreement is a legally binding, valid, and enforceable electronic contract that contains the terms governing your use of our Website and the Products and Services available. By accessing or/and using Products and Services you accept this Agreement and consent to the terms, conditions, and notices contained or referenced herein.
Titles/Headings. Headings are inserted for the convenience of the Parties only and are not to be considered when interpreting this Agreement.
Memberships, Services, Products & Accounts
If you register a free account, become a paid member or sign up for paid services/products/memberships, you will be required to provide certain personal information, including:
• Your first and last name;
• Your e-mail address and telephone number;
• Your credit card or bank account information;
Payment Authorization. You authorize Zale Media & The Celebrity Agent to charge the credit or debit card indicated according to the signed agreement price and specifications. This authorization is for the product agreement listed in the signed agreement. You certify that you are an authorized user of the payment source and that you will not dispute the payment with your credit card company.
Deliverables. All deliverables of the system are created & delivered in full immediately upon sign up & can be accessed by logging in to your CRM account at crm.zale-media.com. If you have trouble logging into your account, it is your responsibility to contact firstname.lastname@example.org so our team can help you get logged in. Ad campaigns will be built out upon request or after completion of your onboarding call. You understand Zale Media is NOT required to provide ad campaigns until your onboarding is completed. In the event you are disabled from one of the advertising platforms you are wanting to run ads on, please refer to the Ad Account Restriction (Disabled Ad Accounts) section of the terms.
Payment Clarification. You understand payment to Zale Media is directly for system buildout and must be paid in full whether you use the system or not. System buildout starts immediately after signup and may not be stopped once started.
Payment Dispute. You understand that all sales are final. If a charge is disputed, you may still be liable to be sent to collections.
Payment Default. You understand that if a payment defaults, you have 7 days to reconcile the outstanding balance. If the outstanding balance is not taken care of (or a new deal is not worked out) within the 7-day grace period, you account will be sent to collections for the remaining balance at the will of Zale Media.
Deposit Cancellation: Deposit for Zale Media is non-refundable.
Deposit Charging. If a one-time payment charge fails in the event you’ve already made a deposit, Zale Media retains the right to charge you monthly installments to equal the one-time fee still owed.
No Guarantee of Lead Cost, Lead Volume, or Lead Response. You understand Zale Media DOES NOT guarantee a specific lead cost, lead volume, or lead response rate via the marketing system.
Term of Sale. You hereby ratify your understanding that all sales are final and waive any rights to chargeback your purchase with your payment processor. Any refunds for the system may not be requested unless the guarantee requirements are met in full. You understand, if you decided to finance the system with a payment plan, you may not cancel, back out, or stop the mid-payment plan (regarding payments to Zale Media) at any time.
Ad Account Restriction (Disabled Ad Accounts). In the event you are unable to advertise on Google or Facebook, Zale Media agrees to do its best to help you get unbanned or advertising revoked. In the event we are unable to get you unbanned, Zale Media is NOT required to provide the accompanied campaigns for that specific platform and you are still responsible for the full price of the system owed to Zale Media.
(In Other Words) If you are restricted from Advertising on Google or Facebook, you may not cancel, pause or receive a discount regarding your payment/s to Zale Media.
Failure to Start. You understand system buildout begins immediately after you sign up for Zale Media. Whether you show up for your onboarding or not, you are still responsible for the full price of the agreed-upon system.
Liability. You understand Zale Media, LLC is not responsible or cannot be held liable for any action, reaction, loss, or damage resulting or arising from the use of any advice, product, process, or service provided under this agreement. You understand it is your responsibility to check Zale Media’s work to make sure it abides by your brokerage, MLS & Realtor regulations.
Non-Disclosure. You agree not to disclose this working agreement with any external parties unless a written request is submitted and agreed upon by both parties.
Membership & Service Terms. Please note that our Products, Services, and prices are always subject to change without notice. Detailed information on what is included in your membership can be found on the landing and checkout pages leading up to your purchase.
Passwords and Account Security. By creating a free user account or becoming a paid member, you acknowledge that maintaining the confidentiality of your username and password is your responsibility. You further acknowledge and agree not to disclose or allow the use of your username or password, or otherwise, lend or transfer access to your user account or membership account to any third party. The Products and Services, including the memberships sold through the Website, are for your personal use only and are not to be shared or re-sold. You are fully responsible for all transactions with, and information conveyed to Us under your username, membership, or account.
In the event of any unauthorized use of your username or password, or any other breach of security related to your membership or user account, you hereby agree to immediately notify Us. You further agree that We are not liable for any claims, losses, liabilities, or damages relating in any way to such breach of security and that you will indemnify and hold Us harmless in connection with any loss or damage arising from your failure to comply with any of the obligations under this section.
All content on the Website may constitute the intellectual property of Zale Media. Except in circumstances expressly authorized in these Terms of Service or in a separate, superseding agreement, no material on the Website, and no material transmitted as part of our Products or Services, may be copied, reproduced, distributed, republished, uploaded, displayed, posted or transmitted in any way whatsoever without the express, written consent of Zale Media, as applicable.
Copyright. Any and all content on the Website, as well as content transmitted with and/or as part of our Products or Services, including any designs, graphics, logos, icons, text, images, audio and video clips, the selection, compilation, and arrangement thereof, as well as any and all software and custom code on the Website is protected by the U.S. and international copyright laws. Zale Media reserves all rights in such copyrighted content. The compilation, collection, assembly, and arrangement of all content on the Website is the exclusive property of their owners, and any unauthorized use, distribution, reproduction, modification, transmission, display, performance, republishing, creation of derivative works therefrom, and any other means of dissemination without our express written consent, is prohibited by law and will be prosecuted.
Trademarks. Zale Media, as well as all custom graphics, icons, page headers, logos, slogans, product names, and other brand identifiers, are trademarks, trade dresses, and service marks of Zale Media. As such, any use of these marks in any manner likely to confuse consumers without the express, written consent of their owner, is strictly prohibited. Any trademarks belonging to third parties require the consent of their respective owners prior to use or display.
Nothing in this document, or on the Website, gives any person the right to copy, reproduce, publish, upload, share, use, register as a domain name, or otherwise display any logo, slogan, tagline, trademark, trade name, service mark, trade dress, copyrighted material, patent, trade secret, or confidential information owned by Zale Media, or any of Our partners, sponsors, parents, subsidiaries, and affiliates.
PLEASE READ THIS SECTION CAREFULLY – IT MAY SIGNIFICANTLY AFFECT YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY HEAR YOUR CLAIMS. IT CONTAINS PROCEDURES FOR MANDATORY BINDING ARBITRATION AND A CLASS ACTION WAIVER.
IF YOU ARE A U.S. RESIDENT, YOU ALSO AGREE TO THE FOLLOWING MANDATORY ARBITRATION PROVISIONS:
AGREEMENT TO ARBITRATE: Any disputes arising out of or relating to this Terms of Service Agreement and/or your use of the Website, any Products or Services sold or offered for sale thereon, any posted content, and/or your use of any community and membership areas or other off-site pages and forums hosted and/or operated by Us, shall be submitted to binding arbitration in accordance with the rules of the American Arbitration Association, and each party hereby consents to any such disputes being so resolved. Judgment on the award so rendered in any such arbitration may be entered in any court having jurisdiction thereof.
However, you agree that this arbitration clause does not apply to the extent that the claim or lawsuit is being initiated by Us, based on your violation or threatened violation of Our intellectual property (trademark, copyright, patent or trade secret) rights. In such cases, We may bring a lawsuit for injunctive relief to stop the infringement of its intellectual property rights, as well as for damages and attorney fees, where applicable, without first engaging in arbitration or another informal dispute-resolution process otherwise required by these Terms of Service.
WAIVER OF JURY TRIAL: By electing to resolve all claims and disputes via binding arbitration, THE PARTIES HEREBY WAIVE THEIR CONSTITUTIONAL AND STATUTORY RIGHTS TO APPEAR IN COURT AND HOLD A TRIAL IN FRONT OF A JUDGE OR A JURY. Should any litigation arise between you and Us in any court, state or federal, to vacate or enforce an arbitration award or otherwise, ALL PARTIES HEREBY WAIVE ALL RIGHTS TO A JURY TRIAL and elect the dispute to be resolved by a judge.
ARBITRATION PROCEEDINGS: Arbitration is a much quicker, often cheaper, and more informal process than a lawsuit. In arbitration proceedings, the case is decided by an arbitrator, instead of a judge or a jury. The arbitrator can award the same damages and relief that a court can, and his decision is final and binding. In the United States, arbitration procedures are governed by the Federal Arbitration Act. It is recommended that you familiarize yourself with that legislation, or consult with an attorney, in order to understand how arbitration procedures work.
OPT-OUT OF ARBITRATION: You have the right to opt-out of this arbitration agreement by emailing Us at and providing the following information:
The URL of these Terms of Service;
Your phone number; and
A clear statement that you wish to opt-out of this arbitration provision in the Terms of Service.
The Opt-Out Notice must be emailed no later than 30 days after the date you first accept the Terms of Service by using the Website.
YOU ACKNOWLEDGE THAT YOU HAVE BEEN ADVISED THAT YOU MAY CONSULT WITH AN ATTORNEY IN DECIDING TO ACCEPT THIS AGREEMENT TO ARBITRATE.
If any provision of this arbitration agreement is found unenforceable, the unenforceable provision shall be severed, and the remaining arbitration terms shall be enforced.
Third-Party Content. We may provide content from third parties, and links to sites operated by third parties over whom We have no control. We do not monitor, approve, or update the content posted on these sites, and our inclusion of links thereto in no way implies or constitutes any association between Us and said the third party, nor does it constitute any form of guarantee, endorsement, or representation with respect to the completeness or accuracy of the referenced third party content or site. You acknowledge that you use and rely on third-party content solely at your own risk. Any third party posted by us is not a reflection of Our views.
Non-Interference. By using the Website, you agree not to interfere with, disable, disrupt or circumvent any security or security-related features that prevent or restrict the use of, or access to, any part of the Website, any of its features, the content posted thereon, or any of our Products or Services. You may not interfere with or disrupt the Website, servers, or networks connected thereto, nor may you disobey any rules, requirements, policies, procedures, or regulations of networks connected to the Website. Further, you may not use any device, software, or technology to disrupt or negatively interfere with any other user’s experience or ability to use the Website or its functions and features, including the ability to purchase and use Products, Services, such as account or membership benefits.
Reservation of Rights. We reserve the right to terminate, in Our sole discretion and without notice, any membership, products, services, or user account, and/or block any user’s, member’s or visitor’s ability to use or access the Website, or any of its pages, in any manner.
In order to protect our customers, ourselves, and the general public from fraud and other unauthorized or illegal activity, we further reserve the right to screen all orders made through the Website for fraud and unauthorized or illegal activity, and to refuse to process any order found fraudulent, illegal or unauthorized, or suspected of fraud or unauthorized or illegal activity. We may also cancel any accounts or refuse to ship to certain addresses due to suspected fraud or unauthorized or illegal activity. If verification is required before processing your order, we may call you at the contact information you provided to confirm your order, address, shipping and/or billing information, and/or identity.
Warranty Disclaimer. Zale Media ARE PROVIDING THIS WEBSITE, ITS CONTENTS, THE PRODUCTS AND SERVICES AVAILABLE THEREON, AND THE MEMBERSHIP AREA AND FORUMS ON AN "AS-IS" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, WITH RESPECT TO THE INFORMATION, CONTENTS, OR OPERATION OF THE WEBSITE OR ANY OF ITS FEATURES OR FUNCTIONALITIES, INCLUDING THE MEMBERSHIP AREA.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, WE SPECIFICALLY DISCLAIM ALL SUCH REPRESENTATIONS AND WARRANTIES, INCLUDING ANY WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AS WELL AS ANY AND ALL WARRANTIES RELATING TO THE ACCURACY, TIMELINESS, RELIABILITY, COMPLETENESS, OR CURRENTNESS OF ANY INFORMATION CONTAINED ON OR ACCESSIBLE THROUGH THE WEBSITE OR THROUGH ANY PRODUCT OR SERVICE PROVIDED BY US.
WE MAKE NO REPRESENTATION OR WARRANTY THAT (A) THE WEBSITE OR ANY PRODUCTS OR SERVICES SOLD OR DESCRIBED THEREIN WILL BE AVAILABLE ON A TIMELY BASIS, OR THAT ACCESS TO SAME WILL BE SECURE, UNINTERRUPTED, AND WITHOUT ERROR; (B) THAT DEFECTS OR ERRORS WILL BE CORRECTED, OR (C) THAT THE WEBSITE OR ANY PRODUCTS OR SERVICES SOLD OR DESCRIBED THEREIN ARE FREE OF VIRUSES OR OTHER HARMFUL ELEMENTS.
WE DO NOT PROMISE, GUARANTEE OR WARRANT YOUR BUSINESS SUCCESS, INCOME, OR SALES.
It is possible for the Website and our Products and Services to contain mistakes, inaccuracies, and materials that conflict with these Terms. Should a conflict arise between anything posted on the Website or in a Product or Service we offer and these Terms, these Terms shall control.
If there is a conflict between these Terms of Service and any separate Service Agreement or Consulting Agreement entered into and executed by and between you and Us (or between you and either Zale Media), the terms of the Client Agreement or Consulting Agreement shall control.
Liability Limitation. Zale Media SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING OUT OF, OR IN ANY WAY RELATING TO, THE USE OF THE WEBSITE, THE COMMUNITY AND MEMBERSHIP AREAS, ANY SOCIAL MEDIA OR OTHER PUBLIC FORUMS AND THIRD-PARTY ACCOUNTS OWNED AND/OR OPERATED BY US, OR ANY OF THE PRODUCTS OR SERVICES OFFERED FOR PURCHASE OR SALE THROUGH THE ABOVE CHANNELS. THIS LIMITATION OF LIABILITY APPLIES TO BUT IS NOT LIMITED TO ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, PROPERTY DAMAGE, LOSS OF INCOME, LOSS OF PROFITS, LOSS OF DATA, AND CLAIMS OF THIRD PARTIES.
Indemnification. By using the Website, any community or membership areas, any products or services, or any social media or other public forums and third party accounts, sites and platforms associated therewith and/or hosted or operated by Us, you agree to defend, indemnify and hold harmless Zale Media and their officers, directors, agents, parents and subsidiaries, joint ventures, employees, affiliates, assigns and third-party service providers (the “Released Parties”), from all claims, causes of action, demands, losses, liabilities, costs, expenses, obligations and damages of every kind and character without limit, including reasonable legal fees, arising out of your conduct, such conduct being inclusive of, but not limited to a) your misuse of the Website and any community or membership areas; b) your violation of any term of these Terms of Service; c) a breach of your representations and warranties set forth above regarding content posted by you; d) your violation of any law or the rights of a third party (including, without limitation, any privacy, copyright, trademark, property or right violation); or e) any loss, damage, lawsuit or claim based on the allegation that content posted by you caused damage to a third party. Your indemnity obligation includes, but is not limited to, any third party claim against the Released Parties for liability for any actual and alleged losses, damages, or other liability caused by or related to you. Your indemnification obligation will survive the termination of these Terms of Service and your use of the Website and any membership or community areas, groups, forums, social media pages and accounts, and other pages and platforms associated with the Website and any Products and Services provided or described thereon.
No Waiver. Any failure on Our part to insist on, or take immediate action to enforce strict compliance with, any of the terms, covenants, warranties, and conditions contained in this Terms of Service, shall not be deemed a waiver of such terms, covenants, warranties, and conditions, or of any similar right or power hereunder, at any subsequent time. No waiver of any term of these Terms of Service shall be deemed a further or continuing waiver of such term or any other term.
Choice of Law and Forum Selection. This Agreement shall be governed and construed in accordance with the laws of the State of Florida, excluding that State’s choice-of-law principles, and all claims relating to or arising out of this Agreement, or the breach thereof, whether sounding in contract, tort or otherwise, shall likewise be governed by the laws of the State of Florida, excluding that State’s choice-of-law principles.
With regard to those circumstances in which the Arbitration provisions of this Agreement, if any, do not exclude litigation in court, you hereby expressly consent and agree to submit to the exclusive jurisdiction and venue of a court of competent jurisdiction located in Florida.
Dispute Resolution. Should a dispute arise between you and Us, please contact our customer service team by calling 630-329-3076 or sending an e-mail to. We will do our best to arrive at a speedy and cost-efficient resolution to any dispute, to the extent of our ability. If, however, we cannot resolve the dispute via our customer service department, the following applies:
TO THE EXTENT PERMITTED UNDER APPLICABLE LAW, YOU AGREE THAT ANY CLAIM OR LEGAL PROCEEDING ARISING OUT OF OR RELATED TO THE WEBSITE, ANY PRODUCTS OR SERVICES PURCHASED OR AVAILABLE FOR SALE THEREON, AND ANY COMMUNITY OR MEMBERSHIP ACCOUNTS ASSOCIATED THEREWITH, MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CLAIM OR CAUSE OF ACTION FORMING THE BASIS OF THE CLAIM ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED.
No Class Actions. By using the Website and associated services, you consent, acknowledge, and agree that class actions, class arbitrations, mass actions, private attorney general actions, and consolidation of matters with other arbitrations are expressly prohibited under these Terms of Service. All disputes against Us must be resolved on an individual basis. You may not bring a claim or lawsuit against Us as a plaintiff or class member in a class action, consolidate action, mass action, or representative action.
Force Majeure. We will be excused from any delay or failure of performance required under these Terms of Service if caused by reason of any event, circumstance, occurrence, or contingency, regardless of whether it was foreseeable, which is a) not caused by, and is not within Our reasonable control, and b) prevents Us from performing Our obligations under this Agreement. Such events may include, but are not limited to: acts of war; insurrections; fire; laws, proclamations, edicts, ordinances or regulations; strikes, lock-outs or other labor disputes; riots; explosions; and hurricanes, earthquakes, floods, and other acts of nature. Our rights and obligations shall be extended on a day-to-day basis for the time period equal to the period of such excusable interruption.
Assignment. We may assign its rights under this Terms of Service document at any time, without providing any notice to you. You may not assign your rights under this Terms of Service without Our express written consent.
Survival. All provisions that logically ought to survive termination of this Terms of Service, including but not limited to applicable Representations, Covenants, Warranties, Limitation of Liability, Indemnity, Choice of Law, Forum Selection, and Arbitration provisions, shall survive and continue to apply even after you stop using the Website and the content and services provided through same.
Severability. If any provision of this Terms of Service document is declared by any court of competent jurisdiction (or arbitrator) to be illegal, void, unenforceable, or invalid for any reason under applicable law, the remaining parts of these Terms of Service shall remain in full force and effect and shall continue to be valid and enforceable. If a court (or arbitrator) finds that an unenforceable portion of these Terms of Service may be made enforceable by limiting such provision, then such provision shall be deemed written, construed, and enforced as so limited. These Terms of Service are intended to be interpreted in a manner that renders them valid, legal, and enforceable, and the parties hereby expressly agree that a court of law (or arbitrator) may modify, restrict or limit the terms herein to accomplish that intent.
Headings. Any heading, caption, or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or provision hereof.
Notices. Notices from Us to our paying members may be made via e-mail. Changes to these Terms may be posted to this URL without additional notice.