Lead Replacement Program

Zale Media agrees to replace any and all bad leads to meet the monthly/term guarantee of leads specified on the service agreement.

 

Definition of a Bad Lead: A Bad lead is a lead where both a bad phone number & email are given. Both must be incorrect to be classified as a bad lead. All bad leads will be confirmed "bad" with the discretion from the Zale Media lead team that will double-check accuracy and update the agent on the final decision.

The Realtor/agent/customer is responsible for managing & submitting bad leads and may not submit a lead more than 2 weeks old as bad. 

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Headquarters

1519 W Haddon Ave, Chicago, IL 60642

Customer Support

5215 N Ironwood Rd, Floor 2, Milwaukee, WI 53217

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322 N Shore Dr Building 1B, Suite 200, Pittsburgh, PA 15212

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